Casumo Review – Casino, Esports & Sports Betting From A Trusted Name – But Is It A Good Choice For You?
JUSTGAMERS CASUMO REVIEW – SPORTS, ESPORTS, CASINO – BUT HOW GOOD IS IT?
Casumo is not a new site by any means, having first started offering casino gaming in 2012. But they’ve recently opened up to sports and Esports betting and now offer casino, sports, and Esports globally, supported by strong betting licences from Malta and the UK. But, just how good is Casumo for all your casino, Esports, and sports betting? Well, that’s just what we’re going to be looking at – we do the work here for you, looking at the site across 10 categories and independently assessing it so you can see how good – or not – Casumo really is.
Overall, we found Casumo’s casino to still be the best of its offerings, although it is doing reasonably well in Sports and Esports. But, as you’re going to see, this is a site that does a decent job of things with a couple of big problems – so you’re definitely going to want to read on to decide for yourselves!
1. Two welcome bonuses on offer from Casumo – Casino & Sports!
CASUMO CASINO BONUS HAS HIGH WAGERING REQUIREMENTS AND SPORTS BONUS REQUIRES A HIGH $50 BET!
There are two different Casumo bonus offers for new players, depending on whether you’re heading for the casino or sportsbook – and it also changes depending on country you’re registering from.
The Casino welcome offer is 20 Bonus Spins on the Casumo slots game ‘Jammin Jars’ + 100% first deposit bonus up to $500. But be warned, there are some very high wagering requirements attached to this.
Your 20 Casumo slots bonus spins on ‘Jammin Jars’ have a 30-day expiry and winnings have to be wagered 30 times. The main casino bonus is a first deposit 100% matched Casumo bonus up to $500 with $20 minimum first deposit. The deposit bonus has a 183 day expiry – around 6 months. The real problem comes with the 30x wagering requirement of the bonus + deposit, meaning a maximum bonus of $500 will need $500 bonus + $500 deposit wagered 30x – a total of $30,000 playthrough! Maybe take a much lower bonus amount! You’ll also find the usual contribution differences, with only Casumo slots games contributing 100% (although there are a few Casumo slots games that are excluded).
The Sports welcome offer for Casumo Canada is a bet $50 and get $100 in bonus bets deal. Which is wonderfully simple, but it does require you to make a very big single $50 qualifying bet at odds of 1.6 (3/5) or greater, with just 7 days from registration to place the qualifying bet and your bonus bet. We’d have preferred something smaller and simpler to get – such as the UK offer of bet £10 and get £10 bonus bet.
2. Casumo’s Esports betting doesn’t deliver as much as you’ll want as an Esports fan.
JUST THE BASICS AND NOT MUCH MORE FOR ESPORTS AT CASUMO
On the positive side, Casumo at least recognises that Esports betting is a valuable part of what it offers. But this Casumo reviews found that they’re not the best in terms of coverage. All you get here is the basics – CS:GO, Call of Duty, League of Legends, Dota 2, and Overwatch. That’s really not enough Esports for us – or for you!
Casumo only really offers you all the major Esports tournaments & events but doesn’t go deep on the smaller leagues and minor tournaments. Plus, you’ll only find a small number of the basic betting markets, such as match odds, total rounds, odd/even rounds, or first to 5 rounds – very little more. Basically, the Casumo reviews result here is just the basics, nothing more – hopefully we’ll see more in the future.
3. Great selection of slots, live, and table gaming at Casumo Casino
WITH A HUGE SELECTION OF SLOTS, PLENTY OF TABLE GAMES, AND GREAT LIVE CASIONO – CASUMO DELIVERS THE CASINO!
When you look at the Casumo casino selection, you’re going to find exactly what you’re looking for – with row after row after row of Casumo slots and jackpot slots, plus some great extras – Daily Drop slots (jackpots must be paid daily), Must Drop slots (pay out before £1,500), and the chance to hit that Mega Drop progressive jackpot with those six-figure payouts!
There’s plenty of table game action as well, where you’ll find great looking games of Roulette, Blackjack, Baccarat, and Poker – all with multiple variations, and the likes of Dream Catcher, Football Studio, and Super Wheel.
But that’s not all at Casumo casino – you’ve also got their particularly fine selection of live casino gaming, with great video feeds and live dealer games. Again, lots of variants of Blackjack, Roulette, Baccarat, and Poker. Plus live versions of Monopoly, Mega Ball 100x, Crazy Time, Lightning Dice, Deal or No Deal, Dream Catcher, Football Studio, Dragon Tiger, Lucky 7 – yes, there’s plenty for you at Casumo!
4. No dedicated Casumo poker available
YOU’LL NEED TO LOOK ELSEWHERE FOR DEDICATED POKER GAMING!
If you’re an online poker player looking for a dedicated, downloadable poker app, Casumo is not going to be for you. Yes, you will be able to find table gaming and live casino poker gaming at Casumo, but no dedicated poker section here unfortunately. But as long as you’re simply looking for a good video poker and live casino poker experience, Casumo will still be good for you.
5. All things live - casino, in-play betting & streaming – how good is Casumo?
LIVE CASINO GREAT BUT THE LIVE IN-PLAY BETTING COULD BE BETTER!
We’ve already talked about how great the live casino is at Casumo, with a tasty selection of casino table games, all presented in excellent video-streams with live dealers. But that’s not all the live action here at Casumo. But the in-play sports betting here is really only at the most basic level.
There were few live options offered to us (although granted, writing this in the time of Covid-19 meant less sport all over), and the visualisations and live stats were on the poor side. And no live streaming that we could see. However, what they did impress us with was the number and variety of live betting markets they offered, going deep into all the possibilities of live betting. But overall, somewhere they could do far better.
6. Is Casumo completely legit for all your casino & sports betting?
PROPERLY LICENSED FROM MALTA AND GOOD SECURITY INFORMATION
Every betting site you look at has to be safe and secure. Thankfully, when it comes to the Casumo slots, table gaming, Esports, and sports betting we cover here in our Casumo reviews, we’re happy to tell you everything looks great!
Casumo is officially licensed by the Malta Gaming Authority for global betting and by the UK Gambling Commission for players in the UK – both of which are elite licencing authorities, far more respected than licences from the likes of Curacao, offering tighter regulations and controls. And in terms of security, Casumo uses industry standard protocols and security, with payment methods completely PCI compliant – that’s the Payment Card Industry Security Standards Council and its Data Security Standard.
7. Casumo Customer Support – Just How Helpful Are Casumo?
SUPPORT BY CHAT JUST DIDN’T WORK AT CASUMO
We always used to say we looked for plenty of contact options, 24/7 customer service, and a speedy response. But your feedback has told us that it’s really the 24/7 and the speed of customers services that matters. As long as you can get hold of the betting site through email and live chat, you’ve told us that’s okay. It seems that phone contact is way less important nowadays.
And when we looked at Casumo across a few countries, including Casumo Canada, we tested both email and live chat. And it was very disappointing. Casumo’s customer service is just live chat and email, but when we tried several times to get a response though email and live chat, the most response we got was a bot guiding us to a member of the Casumo team. And that response just didn’t come. Whether this was merely a glitch over the few days that we tried, we couldn’t be sure, but in terms of our Casumo reviews, it really didn’t impress at all.
8. Plenty of ways to pay at Casumo
PAYMENTS AT CASUMO DEPEND ON COUNTRY – BUT WOULD HAVE BEEN GOOD TO SEE CRYPTO PAYMENTS
When it comes to payment methods, Casumo does really well. Payment methods will depend on where you are, but having tested the site in various locations, we’re confident you’ll be more than satisfied with the choice. You’ll find Visa/MasterCard credit/debit cards, popular e-wallets such as EcoPayz, MuchBetter, Skrill, Neteller – although Skrill/Neteller are not available to Canadian players. You’ll also find the popular prepaid paysafecared, bank transfers – including Idebit for Casumo Canada customers.
Deposits are credited instantly except bank transfers – although again, Canadian Idebit is instant, and minimum deposits are reasonable. Withdrawals should be made using the same method as used for the last deposit where possible. As far as withdrawal times, things are industry standard, with EcoPayz and MuchBetter pretty much instant, whilst other withdrawal methods are up to 5 business days after approval. One thing that was missing, something more and more of you are asking for, was Cryptocurrency – hopefully we’ll see those offered in the future.
9. The Casumo Mobile & App Experience
DEDICATED APPLE & ANDROID APPS MAKES CASUMO ON THE GO REALLY GO!
Casumo have a really great Casumo app experience for both Apple and Android mobile devices. The Casumo app offers you all the casino and live casino betting you can find on the desktop site, although, as yet, it doesn’t offer sports betting. However, as this is fairly new to the desktop site, this is something we’d expect to see being integrated in the mobile experience pretty soon. As for the usability of the apps, we found them well laid out and very easy to use – meaning your Casumo betting is definitely ready to go mobile!
10. What About Extras At Casumo?
SLOTS TOURNAMENTS & THE CASUMO CASINO ADVENTURE ARE ALL EXTRA AT CASUMO
Alongside all the great casino and sports betting here at Casumo, there’s also a couple of exciting extras available for you.
Firstly, you have their tournaments offers or their ‘Reel Races,’ as they call them. These Reel Races are fast-paced, free-entry tournaments where the goal is to win as many times as possible within a certain time. More wins means more points and the player with the most points at tournament end wins.
The second big Casumo extra comes with their ‘Casino Adventure!’ Here you get tokens and trophies by collecting points for your play. The rewards include bonus rounds and bonus cash. The more you play, the higher the adventure progress bar goes and the more chances of rewards you get.
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CONCLUSION – Casumo for casino and sports is doing some good things for players
ESPORTS, SPORTS, AND CASINO ARE ALL GOOD AT CASUMO, BUT THERE’S PROBLEMS THEY NEED TO SORT.
Casumo offers a lot, with Casino, Live Casino, Esports, and Sports betting, and they do plenty of things well. Casino and live casino is particularly good, although wagering requirements for casino bonus are a bit steep. As for sports betting, it’s a new thing on Casumo, but they seem to cover things pretty well. However, they need more Esports betting options and we’d definitely like Casumo Canada bettors to get a better sports welcome bonus, and everyone to get a much better live betting experience.
Casumo offer a decent set of payment options and are most definitely very safe and secure, with all the right licences. However, the site does seem to be having huge problems operating their customer service – although how much of this was Covid related, we’re just not sure of.
In the end, Casumo are good but not great and need to really improve a lot to get our highest recommendation!